Refund & Replacement Policy

Make sure you follow these steps for easy Replacment

Procedure
AT RECEIVING TIME
Check the seal of the parcel is intact.
(incase seal is open, DO NOT accept the parcel and complain to soundpeats.pk immediately)

IMPORTANT

If you do not have video proof of any lost or damaged items, claim may be rejected.

Make sure you follow these steps for easy Replacement

Procedure
BEFORE OPENING
Make a clear video of unboxing of your parcel.
(This will be helpful in case of any Replacment / Exchange scenario)

FAQs

Your FAQ content here

Fast Shipping

Say goodbye to long waits with our fast-shipping service! From order confirmation to delivery, we ensure a swift and smooth delivery process. Our standard delivery time is 2 – 4 working days. Shop with us and get your parcels delivered on time.

Customer service

We are eager to help our customers with their questions and queries. Feel free to reach out to us. Our customer support and office hours are as follows Monday to Friday (10:30 AM to 7 PM).

Free Delivery

No worrying about the amount getting increased at checkout. We offer FREE Shipping on orders above 9999+.

Secure payment

Your security is our top priority. We use state-of-the-art encryption technology to ensure that all transactions are processed safely and securely. Enjoy hassle-free shopping with our secure payment options via bank transfer or COD.