MINI PRO HYBRID SOUNDPEATS - ACTIVE NOISE CANCELLING EARBUDS

• Bluetooth Version: V5.2
• Control Type: Touch Control
• Playtime per Charge: 7 Hrs (5 Hrs in ANC mode)
• Playtime in Total: 21 Hrs
• Single Earbud Weight: 0.17oz
• Total Weight: 0.98oz
• Waterproof Rated: IPX5
• Cable Feature: USB Type-C

• [Hybrid Active Noise Cancelling Technology] SoundPEATS Mini Pro shows industry-leading performance at noise cancellation in both depth and width. They can effectively suppress surrounding noises to a considerable extent and never compromise the sound quality while the depth can be up to 35 dB. With just one touch, you can concentrate on your music no matter where you are.

• [QCC3040 & aptX-Adaptive] Advanced Qualcomm QCC3040 chip and the latest Bluetooth 5.2 technology ensure seamless connection, fast transmission, and ultra-low power consumption. With the combination of a 10mm bio-diaphragm driver and aptX-Adaptive decoding technology, these wireless earbuds truly restore every detail and offer you CD-level lossless original sound.
• [Transparency Mode & Delicate Design] Long pressing the left earbud will make a fast switch to transparency mode, you can perceive the outside world while still enjoying the music. Repeatedly adjusted designs make these earbuds smooth and compact. Ultra-lightweight and ergonomic build ensure the comfortable wearing experience to meet your needs of true wireless enjoyment.
• [Clear Calls & TrueWireless Mirroring] Utilizing Qualcomm’s cVc noise reduction technology, Mini Pro Bluetooth earbuds eliminate background noises to a large degree and ensure your voice is heard clearly without any interference. With Qualcomm TrueWireless technology, you can use either one as a master earbud freely and enjoy seamless switching between single and twin modes.

• [Game Mode & Long Time Company] 60ms ultra-low latency in game mode makes sound effects sync with your screen all the time. You can identify the position of sound accurately and react faster than others at every fight. 7 hours in normal mode (5 hours in ANC mode) for a single charge and twice from the charging case make total working time up to 21 hours.

 SOUNDPEATS WARRANTY

Warranty can be claimed on products bought through Soundpeats.pk. Soundpeats.pk Products comes with 6 months warranty. Any other purchasers should contact their line of sales for their claim settlement. You should provide all relevant order information such as: warranty cards, packaging, invoices, receipts, etc.

All Warranties are claimable 1 time against 1 purchase. When you first claim is settled, all previous warranties are null & void from that point on. In case the replacement item is not available, you will get store credit against that warranty claim, any purchase made through that store credit will not be liable for any warranty claim.

All Warranties are nontransferable & can be claimed only by the original buyer. If you have bought a used item from any person who bought from us, consider warranty to be void.

How to Reach Us!

Emailing us on support@soundpeats.pk with your proof of purchase & a brief overview of the Problem you are facing.

Process for Warranty Claim

In order to successfully claim your warranty, the following must be provided:

• Required Proof of Purchase. (POP)
• Original Box & all its documents are required.
• Have to Provide all Description of Problem/Defect for the Warranty Claim.
• If the defective item is damaged, visible proof (if any) must be provided along with the item’s serial number (if any).
• For The Q-A process you will need to return the item. (If) .

We require a valid Proof of Purchase to issue warranty claim:

• Order number from online purchased made through Soundpeats.pk or authorized resellers.
• Sales invoice.
• Dated sales receipt (POP)

Note: More than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Non Warranty:

Claims under the following are considered out of warranty:

• Products without sufficient proof of purchase
• Compatibility issues (Changed case etc.)
• stolen products
• Items that have expired their warranty period
• Non-quality-related issues (after 30 days of purchase)
• Repairs through 3rd parties
• Battery Timings (Only Claimable if the Battery timing is 25% or lower of the manufacturer’s claimed time.
• Damage from outside sources (including, but not limited to improper electrical outlets, voltage fluctuations, thunderstorm)
• Damage from misuse of products (including, but not limited to falls, extreme temperatures, water, operating devices improperly)

Quality-Related Problems Warranty Claim

• All quality-related defects on items sold directly by Soundpeats.pk or Soundpeats.pk authorized resellers are covered by an extensive warranty, starting from the date of purchase. For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available; otherwise, a new item will be sent. Soundpeats.pk warranty is restricted to the country of purchase. The warranty policy is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
• Warranties on all replacements follow the same warranty time frame as the original defective items.

All Bluetooth items (Earphones, Buds, TWS) require a slow charging of 5V 1A easily accessible through a USB port of Laptop or a PC. Issues occurring due to improper charging mechanism to charge earphones will not be claimed in the warranty.

Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Shipping Value:

Costs Must Be Covered by Buyer in the Following Situations:

• Returning products for any reason other than a proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Returning items claimed to have defects but found by Soundpeats.pk quality control to be in working condition.
• Returning defective items in international shipping.
• Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

For Your Information:

• Soundpeats.pk is not liable for:
• Data Loss incurred from the use of Soundpeats.pk Products.
• Returning personal items sent to Soundpeats.pk
• Comes With 6 Months Warranty

Our Replacement Policy ensures a hassle-free experience for customers who require a Soundpeats replacement. We understand that in certain cases, customers may encounter issues with their Soundpeats products that warrant a replacement. With our soundpeats replacement policy, customers can easily request a replacement for their faulty or defective items. Our goal is to provide a prompt and efficient resolution, ensuring customer satisfaction. We prioritize the needs of our customers and strive to deliver superior quality products. If you require a Soundpeats replacement, simply follow our easy process to receive a replacement item that meets your expectations.