CAPSULE 3 PRO SOUNDPEATS - ULTRA ROBOTIC TRANSPARENT BLACK ANC HYBRID EARBUDS

• [𝗛𝗶𝗴𝗵-𝗥𝗲𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗔𝘂𝗱𝗶𝗼 & 𝗟𝗗𝗔𝗖 𝗖𝗼𝗱𝗲𝗰] - Equipped with Hi-Res certification, the industry standard for high-quality audio, it supports an ultra-wide frequency range of up to 40kHz, enabling rich sound reproduction with natural, lossless details. With the LDAC codec, the transfer rate can be as high as 990kbps and transfer information content three times more than other codecs, such as SBC.

• [𝗛𝘆𝗯𝗿𝗶𝗱 𝗔𝗡𝗖 𝗧𝗲𝗰𝗵 & 𝗦𝗶𝘅 𝗠𝗶𝗰𝗿𝗼𝗽𝗵𝗼𝗻𝗲𝘀] - Features hybrid active noise cancellation that reduces noise by up to 43 dB. Freely switching between the three modes (ANC / Transparency / Normal) with one button allows you to enter your private world even in noise or connect to the surroundings. Three mics (FF, FB, and talk) with an anti-wind noise structure accurately pick up human voices while reducing environmental noise.

• [𝟱𝟮 𝗛𝗼𝘂𝗿𝘀 & 𝟳𝟬𝗺𝘀 𝗚𝗮𝗺𝗲 𝗠𝗼𝗱𝗲] - The Capsule3 Pro earbuds have a 52-hour battery life to alleviate power anxiety. They provide up to 8 hours of listening time on a single charge (🔔: 4 hours battery life in LDAC/ANC mode), with the charging case offering an additional 5.5 recharges for prolonged music playback. The game mode has a delay as low as 70ms, keeping sound and images in sync and allowing you to distinguish positions for an immersive gaming experience.

• [𝗕𝗹𝘂𝗲𝘁𝗼𝗼𝘁𝗵 𝟱.𝟯 & 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗦𝗼𝘂𝗻𝗱] - The latest Bluetooth 5.3 technology ensures fast transmission and stable connection to keep your music going. Built-in 12mm driver creates an open sound field and delivers excellent analysis. The finely tuned sound makes the highs clear and bright, and the mids and bass mellow and rich, allowing for a free performance of various musical styles.

• [𝗖𝗼𝗺𝗳𝗼𝗿𝘁𝗮𝗯𝗹𝗲 𝗙𝗶𝘁 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗦𝗲𝘁𝘁𝗶𝗻𝗴𝘀] - Meticulously crafted IML sheets enhance the overall texture. The in-ear ergonomic design provides a stable and comfortable wearing experience from the inside out. The SOUNDPEATS App offers eight EQ sound effects and supports customizable manipulation for device connectivity. (📱: The App supports upgrading the firmware. 🎯 Note: Please rest assured, the earbuds work well if you don't want to download and register the App.)

 SOUNDPEATS WARRANTY

Warranty can be claimed on products bought through Soundpeats.pk. Soundpeats.pk Products comes with 6 months warranty. Any other purchasers should contact their line of sales for their claim settlement. You should provide all relevant order information such as: warranty cards, packaging, invoices, receipts, etc.

All Warranties are claimable 1 time against 1 purchase. When you first claim is settled, all previous warranties are null & void from that point on. In case the replacement item is not available, you will get store credit against that warranty claim, any purchase made through that store credit will not be liable for any warranty claim.

All Warranties are nontransferable & can be claimed only by the original buyer. If you have bought a used item from any person who bought from us, consider warranty to be void.

How to Reach Us!

Emailing us on support@soundpeats.pk with your proof of purchase & a brief overview of the Problem you are facing.

Process for Warranty Claim

In order to successfully claim your warranty, the following must be provided:

• Required Proof of Purchase. (POP)
• Original Box & all its documents are required.
• Have to Provide all Description of Problem/Defect for the Warranty Claim.
• If the defective item is damaged, visible proof (if any) must be provided along with the item’s serial number (if any).
• For The Q-A process you will need to return the item. (If) .

We require a valid Proof of Purchase to issue warranty claim:

• Order number from online purchased made through Soundpeats.pk or authorized resellers.
• Sales invoice.
• Dated sales receipt (POP)

Note: More than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Non Warranty:

Claims under the following are considered out of warranty:

• Products without sufficient proof of purchase
• Compatibility issues (Changed case etc.)
• stolen products
• Items that have expired their warranty period
• Non-quality-related issues (after 30 days of purchase)
• Repairs through 3rd parties
• Battery Timings (Only Claimable if the Battery timing is 25% or lower of the manufacturer’s claimed time.
• Damage from outside sources (including, but not limited to improper electrical outlets, voltage fluctuations, thunderstorm)
• Damage from misuse of products (including, but not limited to falls, extreme temperatures, water, operating devices improperly)

Quality-Related Problems Warranty Claim

• All quality-related defects on items sold directly by Soundpeats.pk or Soundpeats.pk authorized resellers are covered by an extensive warranty, starting from the date of purchase. For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available; otherwise, a new item will be sent. Soundpeats.pk warranty is restricted to the country of purchase. The warranty policy is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
• Warranties on all replacements follow the same warranty time frame as the original defective items.

All Bluetooth items (Earphones, Buds, TWS) require a slow charging of 5V 1A easily accessible through a USB port of Laptop or a PC. Issues occurring due to improper charging mechanism to charge earphones will not be claimed in the warranty.

Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Shipping Value:

Costs Must Be Covered by Buyer in the Following Situations:

• Returning products for any reason other than a proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Returning items claimed to have defects but found by Soundpeats.pk quality control to be in working condition.
• Returning defective items in international shipping.
• Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

For Your Information:

• Soundpeats.pk is not liable for:
• Data Loss incurred from the use of Soundpeats.pk Products.
• Returning personal items sent to Soundpeats.pk
• Comes With 6 Months Warranty

Our Replacement Policy ensures a hassle-free experience for customers who require a Soundpeats replacement. We understand that in certain cases, customers may encounter issues with their Soundpeats products that warrant a replacement. With our soundpeats replacement policy, customers can easily request a replacement for their faulty or defective items. Our goal is to provide a prompt and efficient resolution, ensuring customer satisfaction. We prioritize the needs of our customers and strive to deliver superior quality products. If you require a Soundpeats replacement, simply follow our easy process to receive a replacement item that meets your expectations.