ENGINE 4 SOUNDPEATS - HI-RES AUDIO WITH LDAC WIRELESS EARBUDS

• High-quality Sound Guaranteed
• Total Listening time up to 43 hours
• Coaxial Dual Dynamic Drivers
• Enhance Battery Life

Key Features of the SOUNDPEATS Engine4 Wireless Earbuds include:

Hi-Res Audio Wireless Certificated, LDAC Codec for Android Users Available. 10mm woofer and a 6mm tweeter. Engine4 is designed to provide deep bass, clear treble, and crisp mids. Enjoy powerful sound on the go wherever you are. With Engine4, you can take your music experience to the next level.

Enhanced Battery Life: These earbuds provide an impressive battery life of up to 12.5 hours on a single charge, and the compact charging case extends the total playtime to an astonishing 43 hours, ensuring uninterrupted audio enjoyment.

Seamless Connectivity: Engine4 features Bluetooth 5.3 technology, offering a stable and seamless connection between two different devices for an extended range of up to 100 feet, allowing users to move freely without any audio interruptions. (Due to the Simultaneously Connection being turned off in the factory setting, you're allowed to turn it on by using APP as your demand.)

Intuitive Touch Controls: The touch-sensitive controls on the earbuds enable easy management of music playback, volume adjustment, and call handling, providing a hassle-free user experience.

Ergonomic Design: The Engine4 earbuds are ergonomically designed to provide a secure and comfortable fit, ensuring a snug seal for improved noise isolation and long-lasting comfort, even during extended listening sessions.

APP Control: SOUNDPEATS App is build-in 8 kinds of sound effects for choice, you can achieve their enhanced bass or treble-oriented listening experience as you want. For Engine4, you can choose to turn off/ On the LDAC Codec mode or the Simultaneously Connection by using APP. Attention, these two features cannot be supported at the same time due to technical issues. Welcome to search SOUNDPEATS on Google Play Store or Apple App Store to download the App.

 SOUNDPEATS WARRANTY

Warranty can be claimed on products bought through Soundpeats.pk. Soundpeats.pk Products comes with 6 months warranty. Any other purchasers should contact their line of sales for their claim settlement. You should provide all relevant order information such as: warranty cards, packaging, invoices, receipts, etc.

All Warranties are claimable 1 time against 1 purchase. When you first claim is settled, all previous warranties are null & void from that point on. In case the replacement item is not available, you will get store credit against that warranty claim, any purchase made through that store credit will not be liable for any warranty claim.

All Warranties are nontransferable & can be claimed only by the original buyer. If you have bought a used item from any person who bought from us, consider warranty to be void.

How to Reach Us!

Emailing us on support@soundpeats.pk with your proof of purchase & a brief overview of the Problem you are facing.

Process for Warranty Claim

In order to successfully claim your warranty, the following must be provided:

• Required Proof of Purchase. (POP)
• Original Box & all its documents are required.
• Have to Provide all Description of Problem/Defect for the Warranty Claim.
• If the defective item is damaged, visible proof (if any) must be provided along with the item’s serial number (if any).
• For The Q-A process you will need to return the item. (If) .

We require a valid Proof of Purchase to issue warranty claim:

• Order number from online purchased made through Soundpeats.pk or authorized resellers.
• Sales invoice.
• Dated sales receipt (POP)

Note: More than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Non Warranty:

Claims under the following are considered out of warranty:

• Products without sufficient proof of purchase
• Compatibility issues (Changed case etc.)
• stolen products
• Items that have expired their warranty period
• Non-quality-related issues (after 30 days of purchase)
• Repairs through 3rd parties
• Battery Timings (Only Claimable if the Battery timing is 25% or lower of the manufacturer’s claimed time.
• Damage from outside sources (including, but not limited to improper electrical outlets, voltage fluctuations, thunderstorm)
• Damage from misuse of products (including, but not limited to falls, extreme temperatures, water, operating devices improperly)

Quality-Related Problems Warranty Claim

• All quality-related defects on items sold directly by Soundpeats.pk or Soundpeats.pk authorized resellers are covered by an extensive warranty, starting from the date of purchase. For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available; otherwise, a new item will be sent. Soundpeats.pk warranty is restricted to the country of purchase. The warranty policy is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
• Warranties on all replacements follow the same warranty time frame as the original defective items.

All Bluetooth items (Earphones, Buds, TWS) require a slow charging of 5V 1A easily accessible through a USB port of Laptop or a PC. Issues occurring due to improper charging mechanism to charge earphones will not be claimed in the warranty.

Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Shipping Value:

Costs Must Be Covered by Buyer in the Following Situations:

• Returning products for any reason other than a proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Returning items claimed to have defects but found by Soundpeats.pk quality control to be in working condition.
• Returning defective items in international shipping.
• Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

For Your Information:

• Soundpeats.pk is not liable for:
• Data Loss incurred from the use of Soundpeats.pk Products.
• Returning personal items sent to Soundpeats.pk
• Comes With 6 Months Warranty

Our Replacement Policy ensures a hassle-free experience for customers who require a Soundpeats replacement. We understand that in certain cases, customers may encounter issues with their Soundpeats products that warrant a replacement. With our soundpeats replacement policy, customers can easily request a replacement for their faulty or defective items. Our goal is to provide a prompt and efficient resolution, ensuring customer satisfaction. We prioritize the needs of our customers and strive to deliver superior quality products. If you require a Soundpeats replacement, simply follow our easy process to receive a replacement item that meets your expectations.